These
rules are effective from 31 August 2007. All previous rules
are cancelled.
Throughout these terms and conditions "the company", "we",
or "us" refers to the kingjackpot.co.uk website and/or Blue
Stone Interactive Entertainment Limited. Where we refer
to "the website" we mean the kingjackpot.co.uk website as
found at the URL www.kingjackpot.co.uk. Any specific conditions
contained within the various product terms and conditions
shall, where appropriate, be equally applicable to all other
products.
Blue Stone Interactive Entertainment Limited is fully licensed
under the relevant laws of the States of Alderney and regulated
by the Alderney Gambling Control Commission for the purpose
of operating eGambling (as such term is defined by the laws
of Alderney) at www.kingjackpot.co.uk
IMPORTANT - PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY
BEFORE ACCEPTING THIS AGREEMENT, THEN PRINT THESE TERMS
AND CONDITIONS AND STORE THEM ALONG WITH ALL CONFIRMATION
EMAILS, TRANSACTION DATA, SPECIFIC BINGO AND GAMES RULES
AND PAYMENT METHODS RELEVANT TO YOUR USE OF kingjackpot.CO.UK.
WE WILL NOT FILE OUR CONTRACT WITH YOU AND SO YOU SHOULD
PRINT IT OUT FOR YOUR RECORDS. THESE TERMS AND CONDITIONS
ARE SUBJECT TO CHANGE (AS SET OUT BELOW) AND WILL ONLY BE
ACCESSIBLE VIA kingjackpot.CO.UK.
All bets and wagers accepted by us are subject to these
terms and conditions. It is a condition of holding an account
with kingjackpot.co.uk that customers agree to accept these
terms and conditions. By registering, a customer is deemed
to have fully accepted and understood these terms and conditions.
Your attention is also drawn to our Privacy
Policy, which describes how we deal with and protect
your personal information and by accepting these Terms and
Conditions you are also acknowledging and accepting that
policy.
We reserve the right to make changes to these terms and
conditions. Any changes will be published on the kingjackpot.co.uk
website.
This Agreement shall in relation to our games and bingo
products be governed by and interpreted in accordance with
the laws of Alderney and you agree to submit to the non-exclusive
jurisdiction of its Courts.
Customers are not required to participate on our website
and such participation if elected by a customer is at the
customer's sole option, discretion and risk. Bets on our
products will be void if our products (whether electronically
obtained or obtained by other means) are counterfeited,
mutilated, forged, altered or tampered with in any way,
if illegal, mechanically or electronically reproduced, obtained
outside authorized legitimate channels or if they contain
printing, production, typographical, mechanical, electronic
or any other errors. Errors due to the computer hardware
or internet connection are the sole responsibility of the
customer. No refunds shall be given. Taxes, if any, on any
winnings are the customer's sole responsibility.
Opening an account
To have access to our bingo and gambling services, customers
must open a deposit account with us. Customers may bet up
to the amount deposited on their account. We do not operate
credit accounts. Upon opening an account, customers will receive £10 which may be used for bingo games only and 200 free slot spins. The free slot spins are only available prior to making an initial deposit. Once a customer has made an initial deposit, the 200 free spins (or remainder thereof) will no longer be available.
Only one kingjackpot.co.uk account is permitted per person.
We reserve the right to close duplicate accounts, and to
make void any bets placed in duplicate accounts.
Upon opening an account, you agree that we may email you
promotional material until you communicate with us that
you no longer wish to receive such emails. You agree that
you will notify us by clicking on an unsubscribe tag that
is linked to these emails, which enables you to opt out
of the promotional or newsletter emails, or you will submit your request at the 'unsubscribe page' which is linked from the home page of the website.
Credit checking provision
When deciding whether to accept your registration, we may
supply the information you have given us to authorised credit
reference agencies to confirm your identity and card details.
They will check any details we disclose to them against
any databases (public or private) to which they have access
and will keep a record of that check. You agree that we
may process, use, record and disclose personal information
which you provide in connection with your registration and
that such personal data may be recorded by us or them. For
your protection, any communication with our Customer Relations
Department may be recorded and monitored.
Withdrawals and deposits
kingjackpot.co.uk offers several different methods for making
a deposit or a withdrawal from an account. For further details
on the payment options currently offered, and any charges
associated click here
Any deposits into the customer's kingjackpot.co.uk account
will reflect in the Bingo application showing the cumulative
player balance at that time. A personalised "My Accounts"
section in the application will give more detailed analysis
of gaming activity
When opening an account with a debit or credit card, customers
must make sure that they use their own card. The maximum
number of cards that may be registered on any individual
account at any given time is three.
When opening an account with a debit or credit card, customers
must make sure that they use their own card. The maximum
number of cards that may be registered on any individual
account at any given time is three.
The minimum deposit amount accepted at the site is £10.
In order to comply with Banking regulations, account holders depositing from credit cards will be required to provide proof of identity before making their first withdrawal of £1,500 and above.
Please send us:
- a copy of the front and back of the credit card registered
at the site; and
- a copy of a recent utility bill showing your name and
the credit card billing address.
- a copy of your Driving Licence or Passport
These documents must be faxed to us at the following fax number:
+44 808 208 9871 or may be scanned and emailed to secure@kingjackpot.co.uk.
Whilst these additional checks are not generally required
for Debit card users, we reserve the right to request such
documentation prior to processing a withdrawal, should circumstances
dictate.
If any sum is incorrectly credited to the customer's account,
it shall be up to the customer to point out this error to
us. Otherwise, bets placed subsequently may be cancelled
by us. Customers may withdraw funds from their account at
any time providing all payments have been confirmed.
We do not charge for deposits by Bank Transfer, Debit or
Credit cards although customers should note that some Credit
Card Companies categorise betting transactions as 'cash'
and may levy a fixed and/or interest charge from the date
of payment. Withdrawals to UK Debit and Credit cards are
also free of charge to customers (we absorb these).
Customers that have not met the wagering requirements will
forfeit all amounts held in their Bingo Bucks account when
making a withdrawal. Furthermore, no Bingo Bucks will be
earned on deposits while such withdrawal is pending. A withdrawal
is pending from the time that the customer issues an instruction
to the Accounts department to make such withdrawal until
the withdrawal is confirmed by the close of business for
that day, which can be up to 24 hours later. Customers will be required to meet the wagering requirements of either bingo or slot play. The wagering requirements when playing bingo - the customer must wager 3 times the sum of (i) all his deposits made since the date of his last deposit that earned Bingo Bucks, and (ii) all the Bingo Bucks and cash bonuses awarded since the date of his last deposit that earned Bingo Bucks.
The wagering requirements when playing slots - the customer must wager 10 times the sum of (i) all his deposits made since the date of his last deposit that earned Bingo Bucks, and (ii) all the Bingo Bucks and cash bonuses awarded since the date of his last deposit that earned Bingo Bucks.
The customer may reverse a pending withdrawal at any time
prior to such withdrawal being confirmed. In such case,
the balance on the customers Bingo Bucks account will be
reinstated.
All withdrawals of less than £50 will result in the forfeiture of all a customer’s then balance on his Bingo Bucks account.
All withdrawals of £20 or greater may be withdrawn by clicking
on the 'Withdraw' button in the Banking section of the application,
and following the instructions given. All other withdrawals
must be requested by email to accounts@kingjackpot.co.uk
British Pounds are the only accepted currency at the site. Customers may be impacted by the banks currency conversion charges upon making a deposit or a withdrawal.
Customers’ real money balances are held in a bank account that is separate from the company’s own funds. While these monies are segregated, they are not protected upon bankruptcy.
Inactive accounts
Customers who have been inactive for two months will have any balance in their free bingo bonus account reversed.
Customers who have not made a first deposit, and who have been inactive for two months, will have the balance on their real money accounts withdrawn.
Customers who have been inactive for two months will have
any bonus monies reversed from their real money account
if the conditions or requirements under which such bonus
monies were credited to his account has not been met.
Customers who have been inactive for six months, and have
a real money balance below £10 after the reversal of any
bonus monies where the conditions have not been met, will
have the balance on the account withdrawn and these monies
will be paid to a registered organization that promotes
the treatment, education and research into problem gambling.
Customers will be notified of this fact by email prior to
this taking effect.
Customers who have been inactive for more than eight months,
will have the balance on their real money accounts withdrawn,
after the reversal of any bonus monies where the conditions
have not been met, and these monies will be paid to a registered
organization that promotes the treatment, education and
research into problem gambling. Customers will be notified
of this fact by email prior to this taking effect.
Closing an account
We reserve the right to close a customer's account at any
time, without stating our reasons.
You have the right to close an account at any time, providing
the account does not show a balance is due to us. You should
indicate your desire to close an account in writing, via
e-mail, fax or letter. In this case, the customer shall
be sent the sum on deposit in the account.
Warranties, representations and covenants
You warrant, represent and covenant with us (and acknowledge
that we are relying on such warranties, representations
and covenants) that:
- You are of sufficient legal age and are legally allowed
to use the Service in the jurisdiction where you are located;
- Your use and interest in the Service is personal and
you are using the Service only for your own private entertainment;
You are solely responsible for recording, reporting, paying
and accounting to any relevant governmental or taxation
authority for any tax or other levy that may be payable
on your winnings from the Service;
- You agree and acknowledge that you will not provide
any information or make any statement to us that is untrue,
false, incorrect or misleading including in particular
(but not limited to) information relating to your identity
and contact details;
- Any and all information that you have provided to us
is true (and will continue to be true) in every respect
throughout the term of this Agreement and you agree to
duly notify us of any changes to such information immediately;
- You will not use the Service to engage in any activity
which you know, or reasonably ought to know, will (or
may) be illegal in the jurisdiction where you are located;
- You are solely responsible for the acquisition, supply
and maintenance of all of the computer equipment and telecommunications
networks and Internet access services and all other consents
and permissions that you need to use in order to access
the Service;
- All monies used by you in the Service are lawfully yours
and are not obtained from an illegal source; and
- You will not deliberately take steps to prevent us from
identifying your location when using the Service.
Username, password & Customer Information
When opening a kingjackpot.co.uk account, customers choose
a username and password that will be used to access their
account. These should be kept secure. Customers can change
their password at any time via the Options function in the
application.
When logging into the site the last login date is displayed
in the title bar. Please report any unexplained activity
to talk@kingjackpot.co.uk
The customer is responsible for the secrecy of his/her
own Username and Password. Bets placed by third parties
aware of these details will be considered valid. It is also
the customer's sole responsibility to ensure that all information
supplied is accurate and up to date at all times.
By accepting winnings, the customer consents to use his/her
name for advertising and promotional purposes without additional
compensation, except where prohibited by law. By acceptance
of his/her winnings, the customer acknowledges compliance
with all the rules herein.
Bonus monies
Where we offer additional credits to a customer as part
of a promotion, these credits are provided for customers
to bet with, and it may never be withdrawn as cash. Such
additional credits may only be utilised once any Real Money
balances have been utilised.
Additional credits may not be withdrawn unless it is converted
through winnings and becomes Real Money. These additional
credits will be cancelled if there is inactivity on the
customer's account for a period of two months.
We reserve the right to amend or withdraw any promotion
at any point for whatever reason.
Customers that have not made an initial deposit will not be eligible for bonuses or jackpots, only for the game prizes which will be credited to a Bingo Bucks account. Once an initial deposit has been made, all future game winnings will be credited to the customer’s Real Money account, and the customer becomes eligible for bonuses and jackpots. Customers will only be eligible for table game bonuses within 7 days of having made a deposit. Any jackpot won by a customer who is not eligible to win will be added back to the jackpot amount. Customers will not earn Bingo Bucks on any deposit after the first deposit if the sum of their Real Money account and their Bingo Bucks account is greater than £5.
Bonuses (cash bonuses and Bingo Bucks) and winnings derived from them may not be withdrawn from the customers account unless the wagering requirements have been met. These wagering requirements are described above in the section on withdrawals and deposits. Where a customer attempts a withdrawal and the wagering requirements have not been met, then we reserve the right to reverse the pending withdrawal to the Bingo Bucks account. Bingo Bucks may not be withdrawn under any circumstances.
King Jackpot reserves the right to revoke and withhold all future bonus entitlements from any customer if, in its sole discretion, it deems that customer to be abusing the benefits of receiving bonus monies.
Free Games
Kingjackpot.co.uk offers free games on a daily basis. Where customers are seen to be taking advantage of the Website in relation to these free games, then we reserve the right to close the customers account immediately. (In other words, where the majority of game play at the Website takes place on these free games in order to accumulate an account balance with minimal or no risk). The customer will be notified of this by email.
Advertised offers
Advertised offers are generally limited to one per customer
and are subject to additional terms and conditions appropriate
to such offers. In the case of a customer opening more than
one account, we reserve the right to suspend and close duplicate
accounts, and make void any bets placed.
Telephone bets
We do not accept bets by telephone.
Opening hours
The kingjackpot.co.uk website is available to take bets
24 hours a day, 7 days a week. The only exception to this
will be planned or unplanned 'downtime' where our servers
are unable to accept bets.
Server Time
The server time is set to Greenwich Mean Time (GMT). All
game logs will display times as GMT.
Disputes
If a customer has a dispute, query or problem with any payout
or transaction within the Bingo or Games, they must contact
us directly within 24 hours of the event.
You have the right to lodge a complaint over any decision
taken by us with the Alderney Gambling Control Commission.
(Their website is located at www.gamblingcontrol.org).
Age restrictions
By law, kingjackpot.co.uk will not accept bets from persons
under the age of 18. We reserve the right to ask for proof
of age from any customer, and customer accounts may be suspended
until satisfactory proof of age is provided.
Territorial mattersThis service is only
available to those individuals who are residents in those
countries not listed in the "Prohibited Countries" list and as such he/she will be able to proceed without
a pop-up message appearing explaining why his/her registration
cannot be completed.
Due to US legislation we do not allow US residents to use
our website.
It is the responsibility of the individual to ensure that
their betting activity with us complies with the laws relating
to betting of the state or country where they are based.
Under no circumstances will kingjackpot.co.uk or the Company
be liable to its customers for any breach of any State or
Country law that may occur as a result of their participation
on our website. The Company reserves the right for whatever
reason to at any time restrict customers who are found to
be in breach of this requirement.
Valid bets
As stated above, we do not accept bets by telephone or e-mail.
Our staff cannot place bets on behalf of customers.
We cannot be held responsible for an incorrectly placed
bet or bet not being placed for any reason, including but
not limited to; computer malfunctions and failure of telecommunications
services or internet connections. We will not honour 'bets'
that have been submitted to us, but not confirmed in the
manner described above.
kingjackpot.co.uk accepts no responsibility for the loss
of connection between a client's computer and its Bingo
server howsoever caused.
In the event of a disconnection occurring either immediately
prior to or at any stage of a game, our Bingo server will
continue to automatically 'play' all purchased tickets.
Winning tickets will automatically result in the crediting
of the customers account. This only applies after a Bingo
game has commenced and following the purchase of at least
one ticket.
Where all winners have been credited for any particular
game as recorded in our database, we will not issue refunds
for any losing ticket, regardless of whether or not the
client was able to view the ticket and or game in question.
Incorrect credits
In the event that a sum is mistakenly credited to a customer's
account we shall be entitled to make the appropriate adjustment
to the customer account.
In the event that a sum is mistakenly credited to a customer's
account, and this money is withdrawn, then the customer
must reimburse to us this money upon request.
Copyright
The customer understands that the graphic elements of King
Jackpot are the trademarks, service marks and trade names
of Blue Stone Interactive Entertainment Limited, and the
customer has no rights to such items, nor any other items,
graphics, text, concepts or methodologies contained therein.
Usernames or Nicknames
Usernames or nicknames should not be offensive, contain
obscenities or promote other sites, or URLs.
King Jackot reserves the right to change, or request a change
to any Username or nickname without further notice, that
contains any of the above.
Should you not comply with any request with respect to a
change to your Username or Nickname then King Jackpot reserves
the right to suspend your account until the time your Username
or nickname has been changed.
GAME RULES
BINGO
1. Customers must be at least eighteen years of age. Minors
are not eligible to play. Participation in the Bingo games
is open only to the residents of those jurisdictions where
such participation is legal and not prohibited.
2. The Bingo Games rules form part of these terms and conditions
and can be found in the help
section of this website.
3. Customers are not required to participate in the Bingo
games and such participation if elected by a customer is
at the customer's sole option, discretion and risk. Materials
of the Bingo games (whether electronically obtained or obtained
by other means) are automatically void if counterfeited,
mutilated, forged, altered or tampered with in any way,
if illegal, mechanically or electronically reproduced, obtained
outside authorized legitimate channels or if they contain
printing, production, typographical, mechanical, electronic
or any other errors. Errors due to the computer hardware
or internet connection are the sole responsibility of the
customer. No refunds shall be given. Taxes, if any, on any
Bingo winnings are the customer's sole responsibility.
4. By accepting winnings, the customer consents to use his/her
name for advertising and promotional purposes without additional
compensation, except where prohibited by law. By acceptance
of his/her winnings, the customer acknowledges compliance
with all the rules herein.
5. We make no representations or warranties, implicit or
explicit, as to the legal right for an individual customer
to participate in the Bingo games nor shall the Company's
employees, licensees, distributors, wholesalers, affiliates,
subsidiaries, advertising, promotion or other agencies,
media partners, agents or retailers have the authority to
make any such representations or warranties.
6. If a customer should give away, tell, share or lose his/her
account number and/or password, the Company shall not be
responsible and shall not be held liable for any claims
regarding that account.
7. A customer shall have no cause of action and hereby waives
any rights or claims against us for any matter, cause or
thing involving the customers participation in the Bingo
games or otherwise.
8. If we run individual promotions for Bingo, customers
agree to be bound by any further rules for which they have
been notified.
9. By entering our Bingo website, opening a customer account,
playing our Bingo games, the use and re-use of his/her customer
account and/or acceptance of any winnings, the customer
hereby agrees as follows:-
a) that he/she shall not allow any other person or
third party including, without limitation, any minor, to
use or re-use his/her account, access and/or use any materials
or information from our Bingo games, accept any winnings
and/or participate in any Bingo games;
b) that the customer does not find our Bingo games
or website to be offensive, objectionable, unfair and/or
indecent;
c) that the customer's interest in the Bingo games
and our website is personal and not professional. A customer
playing Bingo does so solely for the customer's own personal
entertainment and any other entrance, access, use or re-use
of the Bingo games is strictly prohibited;
d) that the customer shall hold us, our employees,
officers, directors, licensees, distributors, wholesalers,
affiliates, subsidiaries, advertising, promotion or other
agencies, media partners, agents and retailers harmless
and shall indemnify the same from any and all expenses,
liabilities and damages whatsoever that may arise as a result
of the customer's entry, use, reuse of the Bingo games,
participation in any Bingo games or the acceptance of any
winnings.
10. The customer understands that the graphic elements of
the King Jackpot games are the trademarks, service marks
and trade names of Blue Stone Interactive Entertainment
Limited and the customer has no rights to such items, nor
any other items, graphics, text, concepts or methodologies
contained therein.
11. The customer shall not enter or participate in the Bingo
games, open, use or re-use an account, nor accept any winnings
if the customer does not fully understand and agree to become
a party to and abide by these terms and conditions.
The Chat Room
Please read the following terms and conditions before using
the Chat Room. If you do not agree to these terms and conditions,
you may not use the Chat Room.
12. When using the Chat Room you should always take the
following precautions: Keep your identity private. Do not
give out your full name, address, telephone number, E-Mail
address, or any other information (other than that specifically
requested by the Chat Moderator), that could help someone
discover your actual identity.
13. Do not reply to any messages that are hostile, rude
or inappropriate. Instead, let us know about them by emailing
us.
14. We want you to get the most out of your visit to the
Chat Room and therefore we insist that the following rules
are observed when using the Chat Room:
a) You must not post or transmit through the site
any defamatory, threatening, obscene, harmful or pornographic
material or material which would violate or infringe in
any way upon the rights of others (including intellectual
property rights, rights of confidentiality, or rights of
privacy) or cause distress or inconvenience or which do
not comply with all relevant laws.
b) You must not express opinions that are vulgar,
crude, sexist, racist or otherwise offensive, nor may you
use offensive, indecent or abusive language.
c) You must always treat other users with respect.
No harassment of other users is allowed.
d) You shall not post or otherwise make available
in the Chat Room, any material which you do not own without
the express permission of the owner of the material.
e) You may not copy, download, reproduce, republish,
broadcast, transmit in any manner whatsoever, any material
on the www.kingjackpot.co.uk site without permission from
the Chat Moderator
f) You may not discuss or promote any other online
bingo website.
g) You must respect the authority of the Chat Moderator
or the Chat Leader at all times
h) You may not discuss your account information or
status with other users
i) You may not use the Chat Room to use as a forum
to take up any complaints. Complaints may be sent to complain@kingjackpot.co.uk
15. By submitting information to the Chat Room, you grant
Blue Stone Interactive Entertainment Limited a non-exclusive
worldwide royalty-free perpetual non-revocable licence to
use, distribute, adapt, modify, display, reproduce and transmit
such information in any and all media in any manner in whole
or in part without any duty to account to you. You also
grant Blue Stone Interactive Entertainment Limited the right
to grant licences to users of www.kingjackpot.co.uk to view
and copy such information for personal use.
16. The Chat Room is provided for your use. The views and
opinions that may be expressed in the Chat Room do not reflect
those of Blue Stone Interactive Entertainment Limited or
any employee of Blue Stone Interactive Entertainment Limited.
You agree to indemnify, defend and hold harmless Blue Stone
Interactive Entertainment Limited from any and all losses,
liabilities, claims, damages, expenses or costs asserted
by any third party in connection with your use of www.kingjackpot.co.uk.
17. Chat room prizes are not subject to any limits per customer
or per period, however, you will only be entitled to such
prizes if you have purchased a bingo ticket in the current
draw when the prize is on offer.
18. Blue Stone Interactive Entertainment Limited reserves
the right to edit or delete any messages left on the Chat
Room, including without limitation any message which contravenes
the rules above.
OTHER GAMES
1. Bets on any of the Other Games are not only subject
to our general Terms and Conditions but the following specific
Games terms and conditions also apply.
2. When playing at common tables the outcome of the Games
is the same for all players at any given time. Games played
at private tables, instead, have an individual outcome.
3. We do not accept bets by telephone or e-mail. Our staff
cannot place bets on behalf of customers.
4. We cannot be held responsible for a bet not being placed
or completed for any reason, including but not limited to;
computer malfunctions and failure of telecommunications
services or internet connections.
A customer shall have no cause of action and hereby waives
any rights or claims against us for any matter, cause or
thing involving the customer's participation in the Other
Games.
5. Once a bet has been placed, it cannot be altered or cancelled
by the customer.
6. Although every effort is made to ensure that the statistics
are in every way accurate and a true reflection of the games
historical data, we will not be held responsible in the
event of any error.
Licensing
Blue Stone Interactive Entertainment Limited has its registered
office situated at: York House, Victoria Street, Alderney,
GY9 3TA, Channel Islands.
Blue Stone Interactive Entertainment Limited has obtained
approval from the Alderney
Gambling Control Commission in respect of the gambling
equipment listed overleaf (list
of approved games), thereby authorising it to utilise
all or any of this equipment in the conduct of its operations
under it's eGambling license.