2. Parental Controls
3. Deposit Limits
4. Self Exclusion
5. Self Imposed Player Limits
6. Access to
7. Alderney Gambling Control Commission (AGCC)
8. Security of password and ID
9. Game fairness
1) Problem Gambling:
Whilst the majority of people do gamble responsibly, for some, gambling can become
a problem. King Jackpot therefore advise you to follow these guidelines:
If you feel you have a problem, please ask yourself the following questions:
- Please try and establish limits for purchasing, wagering and losses before you commence
- Gambling is not advised if it interferes with your daily responsibilities
- Gambling is not advised if you are in recovery for any dependency or are under the
influence of alcohol or any other substance
- Gambling is not advised if your primary aim is to recoup debt with your winnings.
- Have others ever criticized your gambling?
- Have you ever lied to cover up the amount of money or time you have gambled?
- Do arguments, frustrations or disappointments make you want to gamble?
- Do you game for long periods?
- Do you stay away from work, college or school to gamble?
- Do you gamble to escape from a boring or unhappy life?
- Are you reluctant to spend 'gambling money' on anything else?
- Have you lost interest in your family, friends or pastimes due to gambling?
- After losing, do you feel you must try and win back your losses as soon as possible?
- When gambling and you run out of money, do you feel lost and in despair, and need
to gamble again as soon as possible?
- Do you gamble until your last penny is gone, even the bus fare home or the cost
of a cup of tea?
- Have you lied, stolen or borrowed just to get money to gamble or to pay gambling
- Do you feel depressed or even suicidal because of your gambling?
Should you find yourself answering yes to one or more of these questions, you may
have a problem.
For more information, or assistance please contact Gamcare. Gamcare is a registered
charity that provides confidential counseling via telephone for anyone that is affected
by problem gambling.
How to contact Gamcare:
UK Helpline: 0845 6000 133
2) Parental Controls
Other filtering applications include:
3) Deposit Limits:
It is illegal for anyone under the age of 18 to gamble. King Jackpot urges you
to ensure that you protect your computer from unauthorised use by minors.
King Jackpot is registered with ICRA - Internet Control Rating Association. ICRA
provides users with online filtering software to assist in the prevention of underage
gaming. To register with ICRA, please visit their website here: www.icra.org
Customers who have been at the site for two months or less are limited to the following
14 credit card purchases and/or £1,000 per day;
50 credit card purchases and/or £2,500 per week;
100 credit card purchases and/or £10,000 per month.
Customer who have been at the site for over two months are limited to the following
20 credit card purchases and/or £2,500 per day;
80 credit card purchases and/or £20,000 per week;
250 credit card purchases and/or £30,000 per month.
For customers that wish to restrict their gambling, King Jackpot offers a self-exclusion
facility. On request, King Jackpot will close any account for a minimum period
of 6 months. Please email email@example.com
should you wish you have your account closed.
5)Self Imposed Player Limits
For customers that wish to impose limits on their gambling spend or their wagering
time, they may do so by visiting the relevant area within the ‘My
6) Access to Account History
Customers can access a full history of deposits and withdrawals by visiting 'My
7) Alderney Gambling Control Commission (AGCC)
King Jackpot is committed to providing enjoyable entertainment that is fair. If
at any time you feel that you have an issue with the games that are offered, or
you are unable to resolve a dispute with King Jackpot, then you may lodge a complaint
with the Alderney Gambling Control Commission.
The AGCC website is located at:
They can be emailed at: firstname.lastname@example.org
8) Security of password and ID
Keep your log-in username/ID and password safe and secure. Please note that no person from King Jackpot will ask you for your password at any time. Do not give your password to any person, whether they are purporting to be from King Jackpot or not.
9) Game fairness
The software games are provided by Leapfrog Gaming, who are a core services provider associate of the Alderney Gambling Control Commission. As such the games have been tested for fairness and approved by an independent third party testing house.